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1.1 KiB
1.1 KiB
id: "workstation" name: "Collect Workstation Details" cron: "0 0 0 15 4 *"
Resolve this ticket by executing the following steps:
- Send the communications below
- For any email replies, attach content to this ticket
- Validate responses are received from each
To: Desktop support
Subject: Annual workstation inventory
Please attach the current workstation inventory to the following ticket: [REPLACE WITH URL TO THIS TICKET]
The workstation inventory shall include the following fields:
* Serial number
* Custodian
* Full disk encryption status
* Malware protection status
To: Outsourced Call Center IT
Subject: Annual workstation inventory
As part of our ongoing compliance efforts and per our services agreement, we require a current inventory of workstations in use in the service of our account.
Please respond to this message with the current inventory.
The workstation inventory shall include the following fields:
* Serial number
* Custodian
* Full disk encryption status
* Malware protection status