From c98192d25a0ccf6a24edd7179b27aee6d856bdac Mon Sep 17 00:00:00 2001 From: Sharon Kennedy Date: Wed, 22 Apr 2020 22:03:38 -0400 Subject: [PATCH] recurring wait message --- src/components/chatbox.jsx | 12 +++++++----- 1 file changed, 7 insertions(+), 5 deletions(-) diff --git a/src/components/chatbox.jsx b/src/components/chatbox.jsx index bb76ecd..8a93913 100644 --- a/src/components/chatbox.jsx +++ b/src/components/chatbox.jsx @@ -24,7 +24,7 @@ const ENCRYPTION_CONFIG = { "algorithm": "m.megolm.v1.aes-sha2" }; const ENCRYPTION_NOTICE = "Messages in this chat are secured with end-to-end encryption." const UNENCRYPTION_NOTICE = "Messages in this chat are not encrypted." const RESTARTING_UNENCRYPTED_CHAT_MESSAGE = "Restarting chat without encryption." -const MAX_WAIT_TIME_MS = 120000 // 2 minutes +const WAIT_TIME_MS = 120000 // 2 minutes const DEFAULT_MATRIX_SERVER = "https://matrix.rhok.space/" const DEFAULT_BOT_ID = "@help-bot:rhok.space" @@ -36,6 +36,7 @@ const DEFAULT_CONFIRMATION_MESSAGE = "Waiting for a facilitator to join the chat const DEFAULT_EXIT_MESSAGE = "The chat is closed. You may close this window." const DEFAULT_ANONYMOUS_DISPLAY_NAME="Anonymous" const DEFAULT_CHAT_UNAVAILABLE_MESSAGE = "The chat service is not available right now. Please try again later." +const DEFAULT_WAIT_MESSAGE = "Please be patient, our online facilitators are currently responding to other support requests." class ChatBox extends React.Component { @@ -541,12 +542,11 @@ class ChatBox extends React.Component { } startWaitTimeForFacilitator = () => { - const timeoutId = window.setTimeout(() => { + const timeoutId = window.setInterval(() => { if (!this.state.facilitatorId) { - this.displayBotMessage({ body: this.props.chatUnavailableMessage }) - this.setState({ ready: true }) + this.displayBotMessage({ body: this.props.waitMessage }) } - }, MAX_WAIT_TIME_MS) + }, WAIT_TIME_MS) this.setState({ timeoutId }) } @@ -687,6 +687,7 @@ ChatBox.propTypes = { exitMessage: PropTypes.string, chatUnavailableMessage: PropTypes.string, anonymousDisplayName: PropTypes.string, + waitMessage: PropTypes.string, } ChatBox.defaultProps = { @@ -700,6 +701,7 @@ ChatBox.defaultProps = { exitMessage: DEFAULT_EXIT_MESSAGE, anonymousDisplayName: DEFAULT_ANONYMOUS_DISPLAY_NAME, chatUnavailableMessage: DEFAULT_CHAT_UNAVAILABLE_MESSAGE, + waitMessage: DEFAULT_WAIT_MESSAGE, } export default ChatBox;