{
  "matrixServerUrl": "",
  "settingsEndpoint": "",
  "facilitatorRoomId": "",
  "kickReason": "A facilitator has already joined this chat.",
  "botErrorMessage": "Something went wrong on our end, please restart the chat and try again.",
  "botUserId": "",
  "botUsername": "",
  "botPassword": "",
  "botDisplayName": "Help Bot",
  "captureTranscripts": true,
  "chatNotAvailableMessage": "The support chat is not available right now.",
  "chatInactiveMessage": "This chat has been closed due to inactivity.",
  "maxWaitTime": 180,
  "maxInactiveTime": 3600
}