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safesupport-bot
mirror of https://github.com/Safe-Support-Chat/safesupport-bot
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latest build

This commit is contained in:
Sharon Kennedy 2020-12-01 13:21:16 -05:00
parent 666f2361c8
commit 6c882a44cc
2 changed files with 68 additions and 45 deletions
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111
dist/bot.js vendored
View File

@ -112,14 +112,6 @@ class OcrccBot {
}
}
inviteUserToRoom(roomId, member) {
try {
this.client.invite(roomId, member);
} catch (err) {
this.handleBotCrash(roomId, err);
}
}
kickUserFromRoom(roomId, member) {
try {
this.client.kick(roomId, member, this.config.kickReason);
@ -130,27 +122,50 @@ class OcrccBot {
}
}
async inviteFacilitatorIfOnline(roomId, memberId) {
const user = this.client.getUser(memberId);
if (user && user.presence !== "offline" && memberId !== this.config.botUserId) {
try {
this.client.invite(roomId, memberId);
_logger.default.log("info", `CHAT INVITATION SENT TO ${memberId} FOR ROOM ${roomId}`);
return memberId;
} catch (err) {
this.handleBotCrash(roomId, err);
return null;
}
} else {
return null;
}
}
async inviteFacilitators(roomId) {
try {
this.localStorage.setItem(`${roomId}-waiting`, 'true');
let invitations = [];
const roomMembers = await this.client.getJoinedRoomMembers(this.config.facilitatorRoomId);
const members = Object.keys(roomMembers["joined"]);
members.forEach(memberId => {
const user = this.client.getUser(memberId);
if (user && user.presence !== "offline" && memberId !== this.config.botUserId) {
invitations.push(memberId);
this.inviteUserToRoom(roomId, memberId);
}
});
for (const memberId of members) {
const invited = await this.inviteFacilitatorIfOnline(roomId, memberId);
invitations.push(invited);
}
if (invitations.length > 0) {
if (invitations.filter(i => i).length > 0) {
this.localStorage.setItem(`${roomId}-invitations`, invitations);
} else {
_logger.default.log('info', "NO FACILITATORS ONLINE");
this.sendBotSignal(roomId, BOT_SIGNAL_CHAT_OFFLINE); // send notification to Support Chat Notifications room
this.sendBotSignal(roomId, BOT_SIGNAL_CHAT_OFFLINE);
const currentDate = new Date();
const closedTime = currentDate.toLocaleTimeString();
const roomRef = roomId.split(':')[0];
const notification = `No facilitators were online, chat closed at ${closedTime} (room ID: ${roomRef})`;
_logger.default.log('info', `NO FACILITATORS ONLINE, CHAT CLOSED AT ${closedTime} (room ID: ${roomRef})`);
this.sendTextMessage(this.config.facilitatorRoomId, notification);
}
} catch (err) {
this.handleBotCrash(roomId, err);
@ -182,6 +197,7 @@ class OcrccBot {
handleBotCrash(roomId, error) {
if (roomId) {
this.sendTextMessage(roomId, this.config.botErrorMessage);
this.sendBotSignal(roomId, BOT_SIGNAL_END_CHAT);
}
this.sendTextMessage(this.config.facilitatorRoomId, `${this.config.botDisplayName} ran into an error: ${error}. Please verify that the chat service is working.`);
@ -510,16 +526,31 @@ class OcrccBot {
}
if (member.membership === "leave" && member.userId !== this.config.botUserId) {
// notify room if the facilitator has left
try {
const facilitatorId = this.localStorage.getItem(`${member.roomId}-facilitator`);
if (member.userId === facilitatorId) {
this.sendTextMessage(member.roomId, `${member.name} has left the chat.`); // send notification to Support Chat Notifications room
const currentDate = new Date();
const chatTime = currentDate.toLocaleTimeString();
const roomId = member.roomId.split(':')[0];
const notification = `${member.name} left the chat at ${chatTime} (room ID: ${roomId})`;
await this.sendTextMessage(this.config.facilitatorRoomId, notification);
}
} catch (err) {
_logger.default.log("error", `ERROR NOTIFYING THAT FACLITATOR HAS LEFT THE ROOM ==> ${err}`);
}
const room = this.client.getRoom(member.roomId);
if (!room) return;
const roomMembers = await room.getJoinedMembers(); // array
const facilitatorRoomMembers = await this.client.getJoinedRoomMembers(this.config.facilitatorRoomId); // object
const isBotInRoom = Boolean(roomMembers.find(member => member.userId === this.config.botUserId)); // leave if there is nobody in the room
// leave if there is nobody in the room
try {
const memberCount = roomMembers.length;
const isBotInRoom = Boolean(roomMembers.find(member => member.userId === this.config.botUserId));
if (memberCount === 1 && isBotInRoom) {
// just the bot left
@ -533,27 +564,12 @@ class OcrccBot {
}
} catch (err) {
return _logger.default.log("error", `ERROR LEAVING EMPTY ROOM ==> ${err}`);
} // notify room if the facilitator has left
try {
const facilitatorId = this.localStorage.getItem(`${member.roomId}-facilitator`);
if (isBotInRoom && member.userId === facilitatorId) {
this.sendTextMessage(member.roomId, `${member.name} has left the chat.`); // send notification to Support Chat Notifications room
const currentDate = new Date();
const chatTime = currentDate.toLocaleTimeString();
const roomId = member.roomId.split(':')[0];
const notification = `${member.name} left the chat at ${chatTime} (room ID: ${roomId})`;
await this.sendTextMessage(this.config.facilitatorRoomId, notification);
}
} catch (err) {
_logger.default.log("error", `ERROR NOTIFYING THAT FACLITATOR HAS LEFT THE ROOM ==> ${err}`);
} // send signal to close the chat if there are no facilitators in the room
try {
const facilitatorRoomMembers = await this.client.getJoinedRoomMembers(this.config.facilitatorRoomId); // object
const facilitators = facilitatorRoomMembers['joined'];
let facilitatorInRoom = false;
roomMembers.forEach(member => {
@ -579,12 +595,18 @@ class OcrccBot {
const stillWaiting = this.localStorage.getItem(`${roomId}-waiting`);
if (stillWaiting) {
_logger.default.log("info", `FACILITATOR DID NOT JOIN CHAT WITHIN TIME LIMIT, SENDING SIGNAL TO END CHAT`);
await this.sendTextMessage(roomId, this.config.chatNotAvailableMessage);
this.sendBotSignal(roomId, BOT_SIGNAL_END_CHAT);
this.sendBotSignal(roomId, BOT_SIGNAL_END_CHAT); // send notification to Support Chat Notifications room
const currentDate = new Date();
const closedTime = currentDate.toLocaleTimeString();
const roomRef = roomId.split(':')[0];
const notification = `No facilitators joined the chat within the maximum wait time, chat closed at ${closedTime} (room ID: ${roomRef})`;
this.sendTextMessage(this.config.facilitatorRoomId, notification);
_logger.default.log("info", `NO FACILITATORS JOINED THE CHAT WITHIN THE MAXIMUM WAIT TIME, CHAT CLOSED AT ${closedTime} (room ID: ${roomRef})`);
}
}, this.config.maxWaitTime);
}, this.config.maxWaitTime * 1000); // convert seconds to milliseconds
}
setInactivityTimeout(roomId) {
@ -599,7 +621,8 @@ class OcrccBot {
await this.sendTextMessage(roomId, this.config.chatInactiveMessage);
this.sendBotSignal(roomId, BOT_SIGNAL_END_CHAT);
}, this.config.maxInactiveTime);
}, this.config.maxInactiveTime * 1000); // convert seconds to milliseconds
this.inactivityTimers[roomId] = newTimeout;
}

2
dist/setup.js vendored
View File

@ -24,7 +24,7 @@ const getSettings = async () => {
return Object.entries(fields).reduce((settingsObj, [k, v]) => {
const [scope, key] = k.split('_');
if (scope === 'platfrom') {
if (scope === 'platform') {
settingsObj[key] = v;
}