From 9a357f7bd6c6835fb8099d5ffc71cd1710877a66 Mon Sep 17 00:00:00 2001 From: Justin McCarthy Date: Fri, 18 May 2018 12:33:08 -0700 Subject: [PATCH] workstation procedure example --- example/procedures/workstation.md | 38 +++++++++++++++++++++++++++++-- 1 file changed, 36 insertions(+), 2 deletions(-) diff --git a/example/procedures/workstation.md b/example/procedures/workstation.md index e69d933..46a481a 100644 --- a/example/procedures/workstation.md +++ b/example/procedures/workstation.md @@ -1,6 +1,40 @@ id: "workstation" name: "Collect Workstation Details" -cron: "0 0 * * * *" +cron: "0 0 0 15 4 *" --- -# Coming Soon \ No newline at end of file +Resolve this ticket by executing the following steps: + +- [ ] Send the communications below +- [ ] For any email replies, attach content to this ticket +- [ ] Validate responses are received from each + + +``` +To: Desktop support +Subject: Annual workstation inventory + +Please attach the current workstation inventory to the following ticket: [REPLACE WITH URL TO THIS TICKET] + +The workstation inventory shall include the following fields: + * Serial number + * Custodian + * Full disk encryption status + * Malware protection status +``` + + +``` +To: Outsourced Call Center IT +Subject: Annual workstation inventory + +As part of our ongoing compliance efforts and per our services agreement, we require a current inventory of workstations in use in the service of our account. + +Please respond to this message with the current inventory. + +The workstation inventory shall include the following fields: + * Serial number + * Custodian + * Full disk encryption status + * Malware protection status +``` \ No newline at end of file