diff --git a/example/procedures/workstation.md b/example/procedures/workstation.md
index e69d933..46a481a 100644
--- a/example/procedures/workstation.md
+++ b/example/procedures/workstation.md
@@ -1,6 +1,40 @@
 id: "workstation"
 name: "Collect Workstation Details"
-cron: "0 0 * * * *"
+cron: "0 0 0 15 4 *"
 ---
 
-# Coming Soon
\ No newline at end of file
+Resolve this ticket by executing the following steps:
+
+- [ ] Send the communications below
+- [ ] For any email replies, attach content to this ticket
+- [ ] Validate responses are received from each
+
+
+```
+To: Desktop support
+Subject: Annual workstation inventory
+
+Please attach the current workstation inventory to the following ticket: [REPLACE WITH URL TO THIS TICKET]
+
+The workstation inventory shall include the following fields:
+    * Serial number
+    * Custodian
+    * Full disk encryption status
+    * Malware protection status
+```
+
+
+```
+To: Outsourced Call Center IT
+Subject: Annual workstation inventory
+
+As part of our ongoing compliance efforts and per our services agreement, we require a current inventory of workstations in use in the service of our account.
+
+Please respond to this message with the current inventory.
+
+The workstation inventory shall include the following fields:
+    * Serial number
+    * Custodian
+    * Full disk encryption status
+    * Malware protection status
+```
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